Service for full review of negotiation recorder audio and flagging regulatory violations
Built at the "Digital Breakthrough" hackathon in the Ural Federal District and placed 2nd in the "Service Negotiation Analysis" case
Technical highlights
- Audio noise and silence removal for better recognition quality
- Audio-to-text transcription with Whisper
- Situation classification and error detection via LLM (Llama, Saiga)
- Negotiation context and key data extraction per scenario
- RZD-branded design with AntD UI kit
- Flexible configuration supporting any number of participant roles
- Speaker identification in recordings for personal analysis and retraining
My role in the project
- Audio negotiation analysis system architecture
- Web interface design
- Frontend-backend integration